Shipping Policy
Shipping Charges
Shipping charges are clearly displayed on the site. All shipping includes a handling fee of $3. The shipping charges displayed are for shipment via Newgistics. Shipping is non-refundable.
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Shipping Adresses
Your address must be verifiable by BOTH Newgistics and USPS. Please note that we DO NOT pull addresses from PayPal, should you use that for payment. We ONLY ACCEPT what is entered on our checkout page. If you think there is something wrong with the address you provided (such as a typo, old address, wrong zip code, etc.), please contact us ASAP so we can correct the issue prior to the shipment of your order. We are not responsible for parcels that are shipped to an address that was incorrectly provided by the customer. If your order is returned to us due to insufficient address and we are unable to reach you to clarify the issue in a timely manner, you will be refunded for the order at 75% due to a restocking fee. As previously stated, shipping is non-refundable. If a notice is left for pick-up at the address that was provided by the customer and the item is unclaimed after the time standards set by your local parcel carrier's office, the item will be returned to us as "Unclaimed". If this happens, you will be refunded for the order at 75% due to a restocking fee (shipping is still non-refundable).
Shipping Perimeters
We ship to the contiguous USA and International. Unfortunately, this does not include APO/FP/DOD addresses. If you place an order with an APO/FPO/DOD address, your order will be canceled and credited with or without notice at our discretion.
Shipping Time
Orders are shipped within 10 to 15 business days of purchase from Los Angeles, California USA. While most orders ship within 24-48 hours, some orders do take the full 15 business days to ship domestically. International shipments are 10-20 business days. We are not responsible for any delays due to carrier issues, weather, etc.